U_alarm
  • U-alarm
  • Quick Start Guide
  • User's Guide
  • Integration

›User's Guide

Contents

  • U-Alarm 2.1.0
  • U-Alarm release notes
  • Device Support
  • Quick Start Guide
  • User's Guide

    • User's Guide (main)
    • Installation
    • First Steps
    • Cameras
    • Alarms
    • Events
    • Control Panel (main)
    • - Schedule
    • - SSL settings
    • - SNMP settings
    • - Trusted Certificates
    • - System Update

    Integration

    • Integration (main)
    • Milestone XProtect Integration
    • E-mail sending
    • Custom Integration
    • Counter API

Control Panel

This is the place for under the hood settings in U-Alarm.

Click the Control Panel menu on the left sidebar for this view.

Control Panel

General

User

You can change your password here.

Licence

Online and offline licence activation and licence info.

API Tokens

Token-based authentication is possible to provide access to certain API-s, for third-party integration purposes. Tokens can be generated or revoked here.

API Tokens

To create a new token, give it a name that is easily identify by, then press Generate. You may remove your tokens by selecting them from the list below, then pressing Revoke.

Make sure to save or copy your token immediately after generating it, as they cannot be retrieved after you navigate away from this page.

API tokens can be used for the following services:

  • Status of U-Alarm
  • Counter API

Schedule

Create and assign Schedules to your alarms to make them active only in a given time period.

System

Network

If there is a DHCP server in your network the IP of the U-Alarm device will be set automatically. However, it is possible to set the network properties manually here.

Grant SSH access

This feature allows Ultinous Support to access the U-Alarm box remotely, via SSH. It should only be used in the very rare case of an issue unsolvable by other means. Off by default, SSH access must only be turned on when explicitly asked by Ultinous Support.

E-mail

U-Alarm can be configured to send alarms via e-mail to multiple given recipients. See the Alarms via E-mail section for instructions.

SSL

U-Alarm supports SSL/TLS to protect data between your browser and the box itself. See the SSL Settings section for instructions.

SNMP

U-Alarm can be monitored by standard monitoring tools. See the SNMP Settings section for instructions.

U-Alarm is also capable of exposing certain metrics through its HTTP API.

Trusted certificates

Additional trusted CA certificates can be uploaded here. See the Trusted Certificates section for instructions.

Time

Schedules and timestamps on the video player are managed and displayed in this Time zone. This is a global setting for the entire system therefore it is recommended to set it to the physical location of the cameras.

For precise time synchronisation U-Alarm uses a remote default NTP server. If your U-Alarm device has no internet access it is recommended to set a custom NTP server available on the local network.

Maintenance

Reload & Restart

In case you would like to refresh your alarms and cameras - for troubleshooting purposes, for instance - it is possible to do that by pressing the Reload button.

To restart your device, press the Restart button. Take note that the device may need a few minutes to completely boot up again.

Backup & Restore

Once U-Alarm is fully configured, it is possible to export this configuration. If a U-Alarm device is replaced or its software is updated or reinstalled, the previously exported configuration file can be loaded, avoiding the need of a manual reconfiguration.

Factory reset is also available here. Please note that a full reboot process can take up to 3 minutes.

For troubleshooting purposes, a status report containing full diagnostic information about your system can be downloaded from here.

System Health

The data here provides you with information about your U-Alarm box's and your cameras' current working status.

System Update

U-Alarm firmware can be upgraded to a higher version. See the System Update section for instructions.

About

U-Alarm version information.

Expert Settings

Settings for advanced features that are hidden by default. To access them, click the Expert Settings button, then click ''I Accept'' on the pop-up.

NOTE: Make sure to have a clear understanding of the features here and their impact on your system before continuing! Consult support@ultinous.com, if necessary.

Sensitivity

Each Alarm's associated Camera can be customised to have a Sensitivity value from Very Low to Very High. The exact values of these Sensitivity parameters can be fine-tuned here.

The settings are in .json format, containing each object type's respective Sensitivity values (grouped by Alarm type, since each Alarm could have different Sensitivity thresholds for their objects), ranging from - from top to bottom - Very Low to Very High. Accepted values range from 0.1 to 1.

"INTRUSION_DETECTION": {
    "PERSON": [
      0.82,  "Very Low"
      0.685, "Low"
      0.56,  "Medium"
      0.51,  "High"
      0.48   "Very High"
    ]

Note that since these values represent the minimum threshold above which detections are accepted, the higher the value, the fewer detections are observed and the fewer Events are generated, and vica versa.

The settings are being validated as you type. To cancel editing, click Undo changes, or Reset defaults. Otherwise, press Save to commit your changes.

Online help

Links to external pages:

  • Documentation
  • Support
  • General terms and Conditions
  • U-Alarm webpage

Further reading

If you would like to learn more about U-Alarm, please visit the User's guide.

← Events- Schedule →
  • General
    • User
    • Licence
    • API Tokens
    • Schedule
  • System
    • Network
    • E-mail
    • SSL
    • SNMP
    • Trusted certificates
    • Time
  • Maintenance
    • Reload & Restart
    • Backup & Restore
    • System Health
    • System Update
    • About
  • Expert Settings
    • Sensitivity
  • Online help
  • Further reading
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